Forest River RV is North America's largest manufacturer of travel trailers, destination caravans, and toy haulers. Their product line is great for anyone who has a passion to the outdoors. They are also well-known for producing high-quality, affordable products.
Forest River was established in 1996. Warren Buffet now owns the billionaire investor. It is part of Berkshire Hathaway which is the world's largest investment conglomerate. In addition to selling recreational vehicles, the company designs and manufactures pontoon boats, buses, cargo trailers, and utility trailers.
The company's original models were fifth wheels, travel trailers, and pop-up tent campers. The company's first production of Class A Motorhomes was in 1998. Dynamax Corporation was purchased by the company in 2011. It expanded its product range to include luxury motorhomes with the new acquisition. It introduced the Trifecta pontoon in 2016.
Forest River has earned a reputation for providing excellent value for money. Many customers however complain about its after-sales services. Numerous complaints were made about issues with the build quality. Many complained about plumbing problems and other problems. The company was also accused of trademark infringement.
While the company claims to offer a one-year warranty, this is only valid for the original purchaser. This means that if you purchased a model at a Forest River dealer, the warranty can't be transferred to you home. This could be frustrating if your dealer is not able to provide service.
The company has been involved at least a handful of lawsuits in the past few years. The company was also the subject of a criminal fraud claim. Although the company's website is rated A+ by the Better Business Bureau (BBB), there is no certification from the BBB of the company’s integrity. Forest River actually has only received 250 complaints within the last three year, according to the BBB.
Forest River isn’t alone in receiving awards. Thor, Heartland and Keystone were also honored for their exceptional products and customer service. Each of those manufacturers has received at least three stars, but none have reached the 5.0 Star mark.
While the build quality of Forest River RVs is average, they do have a wide selection of models, floor plans, and features. Forest River RVs come with a free 1-year warranty on some models, making them attractive choices for those looking for a new RV. These RVs come at an affordable price.
Forest River RV reviews do not usually mention issues with after sales service. If you establish good working relationships with your local dealer, your problems are likely to be addressed quickly and efficiently. Therefore, it is important to pay attention to any maintenance or repair requirements as soon as possible.